We often get questions regarding a few common fees that can be associated with our daycare and boarding services. A brief explanation of the these fees is below. Please see the FAQs section of our website for more details on these topics.
Boarding cancellations must be made 24 hours prior to scheduled stay with a cancellation fee of $50 for less than 24 hours notice. During peak times (holiday date ranges), cancellations must be made 72 hours in advance, subject to $150 cancellation fee for less than 24 hours notice.
2nd late cancellation or no show will be charged for 25% of reserved time.
Daycare Drop-In: Daycare without a reservation will be assessed a $5 surcharge, and only admitted if we have space. To avoid this fee, make your reservation in advance.
Daycare Meal Fee: Most dogs eat at home before coming to DDL for daycare. If your dog requires a meal during a daycare stay, the fee is $8. Puppies under 6 months, dogs that are boarding overnight and our unlimited package holders are exempt from this fee.
After Hours Fee: Although we are staffed 24/7/365, we are minimally staffed after normal business hours (Monday-Friday 7:00am-7:00pm, Weekends 8:00-5:00), therefore it is ideal for us to have as many pick-ups and drop-offs as possible done during normal business hours.
Daycare Collars: As stated throughout our new client on-boarding process, we require that all dogs have a quick release collar. If your dog is not wearing one upon arrival for daycare or boarding, we will provide one for an added fee.
Bordetella Vaccination: As stated throughout our new client on-boarding process, we require the bordetella vaccination every 6 months. We offer this vaccination in house and will call you before administering it. Dogs with expired vaccinations are subject to being placed in private accommodations and charged accordingly.
Private Accommodations: Dogs who are displaying repeated behavioral issues throughout a boarding stay or have expired vaccinations are subject to being placed in private accommodations. This service comes with multiple outdoor walks per day in lieu of playing with the other dogs. It is much more time consuming for our employees and is therefore more expensive than standard boarding.
Vet Transportation: Should we need to take your dog to the vet during a daycare or boarding stay, this service is subject to a fee. We can usually accommodate getting a dog to a vet within 5 miles of our facilities.
Holiday Surcharge: $5 per day additional fee during peak times (daycare and boarding), with a two night minimum stay for boarding. Dates are listed below.
|Product / Service||Price|
|Daycare drop-in surcharge (daycare without a reservation)||$5|
|Daycare Meal Fee||$8|
|After Hours Pickup Fee||$15|
|Daycare Collars||$5.95 – $8.95|
|Private Accommodations||$129 / Night|
|Vet Transportation||$75 one way|
|Holiday Surcharge||$5 / Day|
2021 Holiday dates: