Customer Testimonials

Customer Name: Sara
Dog Name: Cleo the Frenchie
Date / Time: 3/3/10-3/6/10
Location: Elliott Ave
Please explain your experience and how we can make it better: I was worried to leave my newly adopted doggie overnight, but I needed to leave town unexpectedly. The staff at DDL Elliott did a great job making me feel at ease as Cleo jumped right in, comfortable right away. I really liked the webcams and was able to peek in on my dog while I was out of town and show her off to my relatives who hadn't met her yet. Cleo apparently had a good time but came home completely exhausted. She slept for 15 hours straight that night! Hopefully she will find her groove to better balance play and rest next time. I am satisfied with our DDL experience and have already recommended it to friends.


Customer Name: Andrew
Dog Name: Fenway/catahoula
Location: Elliott Ave
Please explain your experience and how we can make it better: I am still in awe of the amount of attention Fenway and I get when we visit DDL. Fenway is always happy to go through those doors and I feel confident leaving him in your staffs hands. The people there have always gone the extra step to inform me of his behavior, provide training tips, even clean him up If he is exeptionally dirty from that days play time. Thanks for doing a great, consistant job there!


Customer Name: Karen
Dog Name: Truman
Date / Time: 5/28/09
Please explain your experience and how we can make it better: Our dog was miserable. So why the great review? Because Downtown Dog Lounge did everything they could to try and make our Truman (Great Dane) comfortable. The people working here are truly dog lovers. They are in constant cleaning motion while talking and petting the animals. Our dog was very stressed and we tried several times to visit and calm him down before a long weekend stay. During that time we were able to observe the employees in constant motion caring for, and cleaning up after the dogs. They talked to Truman and put him in a pen by himself with his bed. We left him for the long weekend and were encouraged to call. Everyone who we talked to gave us honest yet concerned updates. After the second day, our Truman had not eaten and we received a message from Downtown Dog Lounge. They had tried "doctoring" his food and found he still wasn't interested. They did have a vet ready to check him if he went much longer without eating. We were unhappy Truman was not happy, but comfortable he was being well cared for. We would highly recommend this play for your special member of your family, if your dog is young, playful and well socialized. The people are great.


Customer Name: Tasha and Russ
Dog Name: Pompeii the Havanese
Location: Elliott Ave
Please explain your experience and how we can make it better: For the record, we'd like to let you know how much we appreciate Torie McDaniel's exceptional grooming skills. We are the owners of a Havanese and prefer to have his beautiful coat kept long. She always knows just the trick to tame unrully hair, or to carefully remove a tangle etc, I could go on. When we drop Pompeii off for his appointment we know that we can completely trust her to take care of our little boy. I wouldn't trust his grooming needs with anyone else. Many thanks and we'd be lost with out her!


Customer Name: Shawna
Dog Name: Colt- Golden Retriever
Date / Time: 4/22/09
Location: Elliott Ave
Please explain your experience and how we can make it better: Colt and I both had a wonderful experience. He slept late this morning for the first time since he was a puppy! He seems like he enjoyed himself. I would definately recommend DDL to other pet owners. I was treated with the utmost respect and friendliness. Thank you for a great experience!


Customer Name: Rollie
Dog Name: Carter, yorkshire terrier
Date / Time: 4/17/09
Location: Elliott Ave
Please explain your experience and how we can make it better: Things were great - everyone friendly and efficient. The groom was wonderful and he looks great and was quite relaxed when he got home from it all.


Customer Name: Jenner
Dog Name: Dave (Weim) / Fern (Beagle)
Date / Time: 4/17/2009 11 - 4:30
Please explain your experience and how we can make it better: Hello, We have had an OUTSTANDING experience with DDL. I was just telling a friend as a matter of fact. I appreciated the diligence regarding health and records and even more so appreciated the flexible "can do" attitude that we have encountered with EVERY person we have talked to on the phone or met with in person. Your prices are better than anyone else's and the service superior. What a find!!!


Customer Name: Julie
Dog Name: Rosie, Golden
Date / Time: Tue 3/31/09
Location: Elliott Ave
Please explain your experience and how we can make it better: Great first experience! Rosie came home happy and tired.


Customer Name: Cathy
Dog Name: Gracie - Canine Urban Princess (or All-American Mutt if you insist)
Date / Time: We're always there
Please explain your experience and how we can make it better: Gracie LOVES DDL and Summer is her adopted Big Sister. She has a category in her blog for Dog Lounge. The Downtown Dog Lounge is my special "away" place. I like all three but Belltown is my special fave place to hang out. I've been going there since my mom Cathy Goodwin adopted in January 2006. They play with me, give me baths and even put me to work behind the desk. They realize I am a Canine Urban Princess (CUPPIE) and treat me accordingly.

Customer Name: Amy
Dog Name: Radar, Fox Terrier
Date / Time: 3/30-ish
Location: Capitol Hill
Please explain your experience and how we can make it better: Is there any greenery/plants you can add to your atmosphere? It's great and clean but seems TOO sterile. Don't dogs like grass?

This however, does not take away from the great care that my dog gets when he comes to visit. I'm from out of town and when I visit my mom in Seattle, I use the DTDL as she cannot accommodate pets in her home. I always feel secure and confident that my pooch is getting the royal treatment. He comes back to me exhausted and content. I know when he falls asleep in the car on the way home, he had a great time!! Thanks!

Customer Name: Amy
Dog Name: Marley, lab/beagle mix
Date / Time: February 17th-23rd
Location: Elliott Ave
Please explain your experience and how we can make it better: Marley had a great time.

Customer Name: Katie
Dog Name: Ellie, Lab Mix
Date / Time: 2/17/09, 10:00 (about)
Location: Elliott Ave
Please explain your experience and how we can make it better: I love bringing Ellie there for a "real" bath and blow dry. She comes out with a BIG smile and very wiggly and happy. She's fuzzy, and soft, and smells great! I love being able to come in without an appointment and have her back within and hour. Ellie and I both love it.